Leadership Training Opportunities

Two Training Opportunities

(See below for training descriptions)

1. Coaching Skills for Supervisors/Leaders

Tuesday, December 13, 10am to 4:15pmat Crowne Plaza Hotel Austin, Texas

2. Honorable and Critical Thinking Leadership in Challenging Times

Wednesday, December 14, 10am to 4:15pmat Crowne Plaza Hotel Austin, Texas

Cost is $85 per person for each training.

Please e-mail to Fdelano24@aol.com to register or with questions, you also can call 914-673-7802 with questions


Training Session Descriptions

Coaching Skills for Supervisors/Leaders

Tuesday December 13, 10am to 4:15pm

Training will be at Crowne Plaza Austin, 6121 North Interstate Highway 35,

Austin, Texas78752
(512) 323-5466  

Presenters: Frank Delano, LMSW and Jill Shah, LPC

There are many different styles of supervision or leadership. A style of “managing” will generally provide structure for a worker, and control for the supervisor, but usually not allow for much growth or creativity. Most quality workers resent being “managed” or micro-managed. The supervisory/leadership style that is most conducive for staff development, retention of your higher quality workers, and fostering critical thinking/creativity is a coaching style. This highly interactive will introduce key concepts of coaching and present of skills for the participant to practice to enhance their quality of supervision and for leaders to better develop “more leaders” instead of merely followers. Topics covered include:

**Learning and discussing a number of definitions of coaching

**Learning from style of great coaches out there

 **Using Motivational Interviewing techniques to enhance “buy-in” fromyour workers 

**Benefits of coaching vs. managing

 **Learning coaching questions that are most conducive to growth

**Five minute coaching for when you are interrupted with a mini-crisis

 **Becoming a better leader, not merely a manager

 

About the presenters:

Frank Delano, LMSW is the owner of Professional Package Consulting, Inc. and most recently was the Director of the JBFCS Markus Training Institute. He also has been Director of the Herschel Alt Day Treatment Center and the Associate Director at Hawthorne Cedar Knolls. Frank is an adjunct faculty member at the Fordham University Graduate School of Social Service and is a regular contract trainer with the University of Oklahoma. He has served on a National Task Force that revised the Child Welfare League of America Standards of Excellence for children in residential group care in America, and the CWLA National Residential Advisory Board. He is currently a member of the Board of the Association of Child and Youth Care Practice and also served on the Board of Directors of the American Board of Examiners of Clinical Social Work. He, along with Jill Shah, is the co-creator of the "professional package" concept. Frank has published numerous journal articles and presented extensively nationally and internationally including in India, the Czech Republic, Austria, Ireland, Israel, Scotland, Canada, and France

 Jill C. Shah, LPC, is a Senior Business Process Consultant with the City of Austin.  She is a business process and quality improvement leader in the government and non-profit sector. Jill worked with homeless adults and survivors of domestic violence in New York City.  She co-created the concept of "Building a Professional Package" and authored articles on constructive confrontation, confronting in a culturally sensitive manner, defining supervision, and power in the supervisory relationship. Jill is a nationally known speaker and facilitates training and keynotes.  She facilitates training for the Supervisor Academy at the University of Oklahoma’s Center for Public Management and has facilitated numerous supervision and leadership training nationally and internationally 

There is a $85 fee for this course. Please e-mail back to fdelano24@aol.com  to register or call  914-673-7802  for questions

 **If you would like to be removed from this e-mail list please e-mail back with the word "remove' in the subject line

 

Honorable and Critical Thinking Leadership in Challenging Times

Wednesday December 14, 10am to 4:15pm

Training will be at Crowne Plaza Austin, 6121 North Interstate Highway 35,

Austin, Texas78752      (512) 323-5466  

Presenters: Frank Delano, LMSW and Jill Shah, LPC

Most would agree that continuous career long learning, being exposed to new ideas/insights and consistently finding ways to keep rejuvenating ourselves to re-focus on the high standards/idealism that brought us to this field are the keys to a successful and rewarding career. Yet, continuously increasing time pressures, societal changes that increase the life challenges faced by those we provide service, and shrinking resources make it more and more difficult to feel we are reaching that true standard of excellence that we desire in our work. Using articles on defining supervision and a leadership decision making model published by the presenters as a backdrop, this highly interactive workshop will examine ways for current leaders and supervisors with strong leadership skills/potential at all levels of career to better strive to reach that standard of excellence they desire and those we serve deserve.

**Ways to develop more enhanced Critical Thinking skills

**Differences between a “manager” and a “leader”

**Learning a model of constructive confrontation that creates collaboration and growth, not tension and ill feelings.

**Making those tough decisions and remaining honorable while doing so

 **Defining “excellence” in your work…strategies to set high standards and develop supports to help others reach them

 **”Great leaders/supervisors don’t create followers they create more leaders: The importance of staff development and delegation 

**Learning a 28 step leadership decision making model

**Self evaluating your current leadership strengths and areas you wish to grow in, and making a plan to do so

 

About the presenters:

Frank Delano, LMSW is the owner of Professional Package Consulting, Inc. and most recently was the Director of the JBFCS Markus Training Institute. He also has been Director of the Herschel Alt Day Treatment Center and the Associate Director at Hawthorne Cedar Knolls. Frank is an adjunct faculty member at the Fordham University Graduate School of Social Service and is a regular contract trainer with the University of Oklahoma. He has served on a National Task Force that revised the Child Welfare League of America Standards of Excellence for children in residential group care in America, and the CWLA National Residential Advisory Board. He is currently a member of the Board of the Association of Child and Youth Care Practice and also served on the Board of Directors of the American Board of Examiners of Clinical Social Work. He, along with Jill Shah, is the co-creator of the "professional package" concept. Frank has published numerous journal articles and presented extensively nationally and internationally including in India, the Czech Republic, Austria, Ireland, Israel, Scotland, Canada, and France

Jill C. Shah, LPC, is a Senior Business Process Consultant with the City of Austin.  She is a business process and quality improvement leader in the government and non-profit sector. Jill worked with homeless adults and survivors of domestic violence in New York City.  She co-created the concept of "Building a Professional Package" and authored articles on constructive confrontation, confronting in a culturally sensitive manner, defining supervision, and power in the supervisory relationship. Jill is a nationally known speaker and facilitates training and keynotes.  She facilitates training for the Supervisor Academy at the University of Oklahoma’s Center for Public Management and has facilitated numerous supervision and leadership training nationally and internationally 

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 There is a $85 fee for this course. Please e-mail back to fdelano24@aol.com   to register or call  914-673-7802  for questions